You can send in your dispute to the following address.
Chase sapphire preferred charge dispute.
Changing or canceling trips booked with your chase credit or debit card.
If the error hasn t been resolved sign into your chase account find the transaction choose the arrow and follow the instructions to start a dispute.
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Box 659809 internal mail tx3 7849 san antonio tx 78265 9109.
Accounts subject to credit approval.
Sapphire preferred is broadening your world of benefits.
Your chase sapphire preferred account must be open and not in default to maintain subscription benefits.
Mail to reach us.
You can dispute a chase charge in a few ways.
How to dispute a chase credit card charge.
Sapphire preferred credit cards are issued by jpmorgan chase bank n a.
Check out this how to videothat ll walk you through the steps.
Disputing a charge with the credit card issuer when the airline refused to refund ethan steinberg.
Online by mail fax or even over the phone.
A chase representative may get in touch with you if they need more information.
Chase credit card customer service is available by phone secure email or at a branch.
Chase will investigate the charge and contact the merchant.
You can dispute the charge and get your money back.
If you used your chase credit or debit card to book travel directly with an airline hotel or other travel provider the quickest way to find out if you can change your travel plans without a penalty is to check the provider s website.
You may be asked to provide details that you gathered during steps 1 and 2 above.
We ll investigate on your behalf.
Chase sapphire preferred card.
O it may take 5 to 7 business days for u s.
Contact a chase customer service representative by calling 1 800 432 3117 in the u s.
Complete this form and any extra pages 2.
Dispute transaction form instructions 1.
Chase handles most of its disputes within 30 to 60 days.
Restrictions and limitations apply.
I made a dispute with chase about an online service.
Took about 3 weeks and they sent me some paperwork but it was fairly painless they were polite and helpful and i won the chargeback for 120.
This was on my old freedom card but i imagine the same applies for sapphire since disputes are outside of sapphire cs and are part of a general cardmember services dispute department.
Grocery stores and dining at restaurants including takeout and eligible delivery services home improvement stores such as home depot and lowe s and select.
